TERMS & CONDITIONS / FAQ
All sales are final. No refunds or exchanges.
Please allow up to 5 days for your order to process, and 3-5 days for it to be shipped out.
Once we start processing your order, you will receive an email confirmation with shipping info.
SORRY WE DO NOT SHIP INTERNATIONALLY.
FREQUENTLY ASKED QUESTIONS
I HAVE A GENERAL QUESTION, HOW DO I CONTACT YOU GUYS?
Contact firstname.lastname@example.org for general questions, and for questions about orders.
Can I get a refund? Can I exchange an item?
No, all sales are final. Please make sure you review your purchase carefully before submitting a payment.
I PUT AN OLD OR WRONG ADDRESS WHILE I WAS CHECKING OUT, IS THERE ANY WAY YOU CAN UPDATE IT WITH THE RIGHT ONE?
If you email email@example.com as soon as it happens with your transactionID, we may be able to change it . We cannot promise that We cannot reship orders once they are sent out.
I ORDERED THE WRONG SIZE, CAN YOU EXCHANGE IT FOR ANOTHER SIZE?
No, please make sure you look at your order prior to checking out, we will not be responsible for your mistake.
I JUST RECEIVED MY ORDER BUT I WAS SENT THE WRONG SIZE OR ORDER, CAN YOU EXCHANGE IT?
Yes, if you got the wrong size please send it to the return address and email firstname.lastname@example.org with your transaction ID or email used with the order and we will send you the correct order.
CAN I BUY YOUR PRODUCT IN STORES?
Sorry Hoops and Skirts is only available here.
HOW LONG WILL IT TAKE OT RECEIVE MY ORDER?
FREE SHIPPING takes 7-15 business days. Like in life, we often overachieve, but cannot make any promises.